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What applies when I book?

> Cancellation insurance - complete terms and conditions

Cancellation insurance

 

Insurance broker: SÄKRA Stenstaden AB.
Brännkyrkagatan 49, 118 22 Stockholm. E-mail: stenstaden@sakra.se
Tel: +46 (0)60-61 25 30

Insurance provider: Gjensidige Forsikring ASA Norge. Gjensidige, Linnégatan 2, Box 3031, SE-103 61 Stockholm. Telephone +46 (0)771 326 326.


Who is responsible?
Ramundbergets Alpina AB, 840 97 Bruksvallarna.
Tel: +46 (0)684-668888 Org nr. 556480-1214.

As the holiday provider we are responsible for:

* Providing you with a written confirmation of your booking
* Providing you with information about where to collect your key in good time
* Ensuring the cabin/apartment/hotel room is true to the description in the confirmation
* Informing you about all relevant changes related to your booking
* Ensuring you can dispose of the cabin/apartment from 4pm on the agreed day of arrival until the agreed inspection time on the departure date, however 11am at the latest. If cleaning has been booked, checkout is at 10am. Hotel rooms are available from 4pm on the arrival date until 11am on the departure date.

When does my booking become binding?
When you pay your down payment (or the entire rental) you approve the terms and conditions for your booking, and it becomes binding.

When should I pay?
Accommodation: If you book earlier than 60 days before arrival, the down payment is SEK 1 500 per apartment/cabin/hotel room, plus any cancellation insurance. The down payment should reach us no later than 12 days after the booking date and is debited from the rental. The outstanding rental amount must be paid 60 days prior to arrival at the latest.

If you book between 60 and 30 days before arrival, the entire rental fee must be paid within 5 working days. If you book later than 30 days prior to arrival, the entire rental fee must be paid to us within 2 working days from the booking date. Rental must always be paid before access. In case of significant changes to the booking an administration fee of SEK 250 will be applied.

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